AOW Technologies
Security operations center analysts monitoring threats for Charlotte NC businesses

Managed Detection & Response

Managed Detection & Response Charlotte NC

24/7 Threat Monitoring, Automated Containment, and Expert-Led Incident Response

AOW Technologies monitors your endpoints, network, and cloud environments around the clock. Low-risk threats are contained automatically. High-severity incidents are escalated immediately with a recommended action plan — so your team always knows what happened, what was stopped, and what to do next.

24/7
Continuous Monitoring — No Gaps, No Holidays
<15 Min
Mean Time to Detect & Contain Threats
100%
Visibility Across Endpoints, Network & Cloud
Flat Rate
Included in Managed IT or Standalone

What AOW MDR Covers

AOW MDR covers every layer of your environment — endpoints, network, cloud, identity, and email — with detection and response capabilities that go far beyond what antivirus or a firewall can do.

24/7 Endpoint Detection & Response (EDR)

Every endpoint — laptops, desktops, servers — is monitored continuously for malicious behavior, suspicious processes, and lateral movement. Threats are detected in real time and contained before they spread.

Network Traffic Analysis & Anomaly Detection

AOW analyzes your network traffic patterns to identify command-and-control communications, data exfiltration attempts, and unusual lateral movement that signature-based tools miss entirely.

Cloud & Microsoft 365 Monitoring

We monitor your Microsoft 365 environment, Azure workloads, and cloud infrastructure for account compromise, suspicious sign-ins, privilege escalation, and data access anomalies — in real time.

Threat Hunting

Our analysts proactively search your environment for indicators of compromise that haven't triggered an alert yet — finding attackers who are already inside before they execute their payload.

Automated Threat Containment

Low-risk and confirmed threats are contained automatically — isolating infected endpoints, blocking malicious IPs, and revoking compromised credentials — without waiting for manual approval and losing critical response time.

Incident Investigation & Root Cause Analysis

When a threat is detected, AOW analysts investigate the full attack chain — how the attacker got in, what they accessed, and what was affected — and deliver a plain-language incident report with remediation steps.

SIEM Log Correlation & Alerting

Security event logs from across your environment are ingested, correlated, and analyzed by our SIEM platform. Noise is filtered out. Real threats surface as prioritized, actionable alerts — not a flood of false positives.

Ransomware Rollback & Recovery Support

In the event of a ransomware attack, AOW supports rapid rollback using integrated backup and recovery tools — minimizing downtime and data loss while our team works to eradicate the threat and harden your environment.

MDR vs. Antivirus vs. SIEM-Only

Not all security tools are the same. Here's what you actually get with AOW MDR.

CapabilityAntivirusSIEM OnlyAOW MDR
24/7 human-backed monitoring
Behavioral threat detection
Automated threat containment
Threat hunting
Incident investigation & root cause
Cloud & M365 monitoring
Ransomware rollback support
Compliance documentation & reporting

Partial = capability exists but requires significant manual configuration or analyst time to operationalize.

How AOW MDR Works

From initial deployment to ongoing threat response — AOW owns every step of the MDR lifecycle.

01

Deploy & Baseline

AOW deploys lightweight sensors across your endpoints, network, and cloud environments. We establish a behavioral baseline for your organization — so we know what normal looks like before we start hunting for abnormal.

02

Monitor & Detect

Our platform ingests telemetry from every layer of your environment 24/7. Machine learning models and AOW analysts work in tandem to separate real threats from noise — with sub-15-minute mean detection times.

03

Contain & Investigate

Confirmed threats are contained automatically or with one-click approval depending on severity. AOW analysts investigate the full attack chain and deliver a plain-language incident report with root cause and impact scope.

04

Remediate & Harden

After containment, AOW guides your team through remediation — patching the entry point, hardening configurations, and updating detection rules so the same attack vector can't be used again.

The Cost of Detecting a Threat Too Late

The longer an attacker stays in your environment, the more expensive the outcome.

194 days
Average time to identify a breach without MDR
IBM Cost of a Data Breach Report 2024
292 days
Average time to contain a breach without MDR
IBM Cost of a Data Breach Report 2024
$4.45M
Average cost of a data breach (SMB)
IBM Cost of a Data Breach Report 2024
Up to 54%
Cost reduction with MDR vs. no detection tooling
IBM Security study on MDR impact
22 days
Average ransomware downtime without rapid containment
Coveware Q4 2023 Report
<15 Min
AOW MDR mean time to contain
Automated containment for confirmed low-risk threats

MDR Satisfies Continuous Monitoring Requirements Across Every Framework

AOW MDR generates the audit logs, incident reports, and monitoring evidence your compliance frameworks require.

FrameworkMonitoring RequirementAOW Covers It
HIPAAAudit controls & activity monitoring (§164.312(b))
PCI DSSMonitor all access to network resources and cardholder data (Req. 10)
SOC 2Continuous monitoring and anomaly detection (CC7.2)
Cyber Insurance24/7 monitoring and documented incident response required by most SMB policies
CMMC / NIST 800-171SI.3.218 — Monitor organizational systems to detect attacks and indicators of potential attacks
NIST CSFDE.CM — Security Continuous Monitoring category

See What's Already Hiding in Your Environment

AOW Technologies offers a free threat exposure assessment for Charlotte businesses — no software to install, no commitment required. Find out what your current tools are missing before an attacker does.

Frequently Asked Questions

What is Managed Detection and Response (MDR)?
Managed Detection and Response (MDR) is a fully managed cybersecurity service that combines advanced threat detection technology with human analyst expertise to monitor your environment 24/7, identify threats in real time, and actively respond to contain them. Unlike antivirus or basic SIEM tools, MDR includes both the technology and the people — so threats are investigated and stopped, not just logged.
How is MDR different from antivirus or a firewall?
Antivirus and firewalls are signature-based tools that block known threats at the perimeter. MDR goes far beyond that — it monitors behavior across your entire environment (endpoints, network, cloud, identity), detects threats that have already bypassed perimeter controls, and actively responds to contain them. MDR catches the attacks that antivirus and firewalls miss, which is the majority of modern breaches.
Does AOW contain threats automatically, or do you wait for our approval?
Both, depending on severity. Low-risk and confirmed threats — such as an isolated malware infection on a single endpoint — are contained automatically to minimize dwell time. High-severity incidents, such as suspected ransomware or account compromise, are escalated immediately to your designated contact with a recommended action plan. You stay in control of the decisions that matter most.
What environments does AOW MDR monitor?
AOW MDR covers your full environment: Windows and Mac endpoints, on-premises servers, network infrastructure, Microsoft 365 (email, SharePoint, Teams, OneDrive, Azure AD), and cloud workloads. We deploy lightweight sensors that feed telemetry into our SIEM platform for unified visibility across every layer.
Is MDR included in managed IT, or is it a separate service?
AOW Technologies offers MDR both as a standalone service and as an add-on to managed IT agreements. Contact us for current pricing — we'll recommend the right coverage level based on your environment size, compliance requirements, and risk profile.
Does AOW MDR satisfy HIPAA, PCI, or cyber insurance monitoring requirements?
Yes. AOW MDR generates continuous audit logs, incident reports, and monitoring evidence that satisfy the security monitoring requirements of HIPAA (§164.312(b)), PCI DSS (Requirement 10), SOC 2 (CC7.2), CMMC/NIST 800-171, and most cyber insurance policies. All documentation is available on demand for audits and renewals.